Safety Protection Solutions For Small Farm And Home Yard

  • HPS Fence offers professional service support (complete product information and timely after-sales service ) to make sure you have no worries after sale. Please read the FAQ firstly. If the listed answers still can not slove your problems or you want to share your ideas with us, please contact with us, we will reply you as soon as received your request.

    HPS Service

    Q1How can I order fence products from HPS?

    Ans

    1. By Website: Our URL is www.hpsfence.com

    2. By Email: Our email address is hps01@hpsunionpower.com Include a phone number and shipping details.

    3. By Phone: 86-571-89774060. We'll need your name, billing address, phone number, shipping address, and list of products.

    4. By Fax: Send completed order to our toll-free fax number 86-571-89774057.

    Q2What is the availability of your merchandise?

    Ans

    1. We always have electric fence energizer, fence tester, chicken door opener and other items instock for quick shipping.

    Q3How do you use my personal information?

    Ans

    1. We do not share or sell your name/address or email address with any other business!

    Q4What methods of payment can I use?

    Ans

    1. T/T

    Q5How is freight calculated?

    Ans

    1. We will ship the goods by express, by sea, by train or by air. We will quote you after the order list confirmed.

  • If you have any questions on HPS Fence electric fence energizer, please read the FAQ firstly. If the listed answers still can not slove your problems, please contact with us, we will reply you as soon as received your request.

    Electric Fence Energizer

    Q1How do I choose an energizer?

    Ans

    1. Please contact with us to get the suggestion.

    2. Total length of fence line–now and in the future?

    3. Species to be contained and/or deterred.

    4. Climate of site–humid, dry or both?

    5. Soil (clay, sand, rock or loam)?

    6. Conductor (steel, aluminum, electroplastic twine/tape)?

    7. Permanent, semi-permanent, temporary or mixed?

    8. Will vegetation along either side of fence be controlled by grazing and/or spraying?

    9. Power source–110v AC or battery?

    10. Existing fences or posts?

    11. Subdivision, perimeter fence or both?

    Q2What is the applicable range of the electric fence energizer?

    Ans

    1. We have different types for you to choose. 0.5J is for 5km; 1J is for 10km; 2J is for 20km; 3.5J is for 30km; 4.8J is for 45km.

    Q3What are the power supply methods of the electric fence energizer?

    Ans

    1. We have 3 types: DC 12V, AC 110V-240V and solar 12V.

    Q4How many joules of electric fence energizer do I need for an elephant?

    Ans

    1. We suggest 4.8J energizer. Because elephants have thicker skin.

    Q5What about the packaging of the electric fence energizer?

    Ans

    1. Each energizer is packed in the inner box. There is foam inside the box to protect the energizer.

    Q6Is it ok to use my own sticker and packing for the electric fence energizer?

    Ans

    1. Yes, it is ok. You can use your own sticker packing.

  • If you have any questions on HPS Fence automatic chicken door opener, please read the FAQ firstly. If the listed answers still can not slove your problems, please contact with us, we will reply you as soon as received your request.

    About Automatic Chicken Door Opener AD001/AD002/AD005

    Common Problems

    Q1What is the length of the string that is provided as part of the HPS Fence automatic chicken coop door? Is it possible to order a longer string if necessary?

    Ans

    1. Our string is 2m. If you would like to adjust the string to make it longer, please contact us so that we can make the adjustments to your unit as necessary.

    Q2If I use my own door to work with HPS Fence automatic chicken coop door opener, what is the weight range of my own door?

    Ans

    1. The weight should be 300g~1kg.

    Q3Why the door is aluminum?

    Ans

    1. Because aluminum is light. It will cost low power consumption. And aluminum is hard to be rust. Looks really beautiful.

    Q4How often do I have to replace the batteries for HPS Fence automatic chicken coop door and which batteries should I use?

    Ans

    1. Normally, the new batteries can be used for more than 6 months.

      When red light flashes frequently, please replace batteries.

      Please use high quality batteries. Avoid rechargeable batteries as they can dip in voltage in colder weather.

    Q5What is the temperature range that the HPS Fence automatic chicken coop door can endure?

    Ans

    1. We have clients in USA, Canada, Netherlands, Australia and so on. We kept it in a refrigeration house (0~-18℃) and it is still well.

    Particular Problems

    Q1Why does the LCD display on my HPS Fence automatic chicken coop door not remain illuminated? (AD002 and AD005)

    Ans

    1. This is normal. The LCD display ‘goes to sleep’ after a period of inactivity to increase battery life. You can reawaken your unit by pressing MENU.

    About HPS Automatic Chicken Door Opener Installation

    Common Problems

    Q1How to install and set the HPS Fence automatic chicken coop door when first use?

    Ans

    1. Please check the “first using video”.

    Q2Is it possible to place the HPS Fence automatic chicken coop door inside my chicken coop?

    Ans

    1. Yes, but the light sensor function will not be able to be activated. You can customize outside light sensor. light sensor.

    Q3Will the HPS Fence automatic chicken coop door work if I didn’t tied the string with door?

    Ans

    1. The HPS Fence automatic chicken coop door will not work.

    Q4Why the door that work with HPS Fence automatic chicken coop door opener can’t go up or go down smoothly?

    Ans

    1. Please kindly check if the aluminum rods are too tight. Or you can add some lubricating oil into the rods. to the rods.

    Q5Why does the low battery warning light flash even though I have just replaced the batteries for HPS Fence automatic chicken coop door?

    Ans

    1. If you get a low battery warning light after you have installed new batteries, please check that the new batteries are fully charged.

    Q6Why the light didn’t flash after installing the batteries for HPS Fence automatic chicken coop door?

    Ans

    1. Please check if the battery has reversed polarity.

    Q7Why the light of HPS Fence automatic chicken coop door fresh frequently?

    Ans

    1. It means the battery power is low. Please change new battery.In normal, the light will 1 time each 10 seconds.

    Q8Why the HPS Fence automatic chicken coop door seems cost battery power very soon?

    Ans

    1. To be honest, the HPS Fence automatic chicken coop door is with low power consumption, it can be used for more than 6 months. It will cost more power consumption in winter. Please use high quality batteries.

    Q9Is my string of HPS Fence automatic chicken coop door in the correct direction? What should I do when the string wind in the wrong direction?

    Ans

    1. Here are two reasons for the line in wrong direction.

      A.The PCB is bad. Please test the PCB by “PCB test video”.

      B.The PCB is ok, you need to rewind. Please check the “string rewind video”.


    Q10What should I do when the string of HPS Fence automatic chicken coop door wound around the gear or knotted for ?

    Ans

    1. Please rewind the string according to the “string rewind video”.

    Q11What should I do if the string of and gear of HPS Fence automatic chicken coop door separated?

    Ans

    1. Please reinstall the line according to the “string reinstall video”.

    Q12Can HPS Fence automatic chicken coop door work with door configurations other than simple up and down?

    Ans

    1. Yes, using pulleys well also sell in our store you can have alternative configurations.




    About Automatic Chicken Door Opener Setting

    Common Problems

    Q1What need I do after replacing the batteries for HPS Fence automatic chicken coop door?

    Ans

    1. Plsease kindly adjust the HPS Fence automatic chicken coop door’s suitable full openning position by “RST” button and reset the current time. Please kindly check the video “how to reset afer replacing the batteries”.

    Q2Why the screen of HPS Fence automatic chicken coop door doesn’t wake after plug in the battery box?

    Ans

    1. Before you plug the battery box back, pls press any button for 3 seconds to release the after-current.

    Q3Can I open the HPS Fence automatic chicken coop door manually?

    Ans

    1. Yes, please check the “manual open video”.

    Q4Can I close the HPS Fence automatic chicken coop door manually?

    Ans

    1. Sorry, you can’t. Please close it by programming.

    Q5How to adjust the height of HPS Fence automatic chicken coop door’s full opening?

    Ans

    1. Please the “manual open video”.

    Particular Problems

    Q1Does the time on the HPS Fence automatic chicken coop door when the clocks change? (AD002 and AD005)

    Ans

    1. No, the time does not change automatically. This means you will have to change the time and settings on your unit as necessary when the clocks go forward/back.

    Q2Why the setting of HPS Fence automatic chicken coop door didn’t change after I reset? (AD002 and AD005)

    Ans

    1. The setting will be saved after you see this screen and press the left button one more time. And then the screen will back to current time interface.

    Q3Why the HPS Fence automatic chicken coop door didn’t work when using light open and light close?(AD002 and AD005)

    Ans

    1. Please kindly check the setting. Open light lumen must bigger than close light lumen.

    Q4Why the HPS Fence automatic chicken coop door didn’t work when using timer open and timer close? (AD002 and AD005)

    Ans

    1. Please kindly check the setting. Close time must be later than open time.

    Q5Why the HPS Fence automatic chicken coop door didn’t close when I test timer working mode during the day?(AD002)

    Ans

    1. If the HPS Fence automatic chicken coop door is directly illuminated by the sun, the infrared will affect the HPS Fence automatic chicken coop door.

    About HPS Automatic Chicken Door Opener Quality

    Common Problems

    Q1I have set up the HPS Fence automatic chicken coop door but the unit is completely lifeless. What’s gone wrong?

    Ans

    1. All of our units are thoroughly tested 48 hours before they leave the factory.  Please ensure that you have not pinched the battery cable wire between the lid and the box and you have correctly inserted 4XAA batteries with a good connection and that they are oriented correctly. Lastly, check that you haven’t pulled on any connector cables. Duracell batteries are not recommended.

    Q2Why the HPS Fence automatic chicken coop door keep going up and can’t stop?

    Ans

    1. The string wound around the gear.

    2. The string goes out totally and then wind in wrong direction.

    3. PCB was bad. Please check the PCB according to “PCB test video”.

    Q3Why the HPS Fence automatic chicken coop door didn’t open or close?

    Ans

    1. Here are many reasons:

      A.The wrong setting.

      B.The aluminum rods installed too tight so the door can’t move smoothly.

      C.The string wound around the gear or knotted.

      D.PCB is bad. Please check the “PCB test video”.

      E.The battery power run out. Please check if the battery showing is around 30% with the light flash frequently.

      F.The string is not in the correct location. It should follow the same way as the white line on PCB.


    Particular Problems

    Q1How to check if my HPS Fence automatic chicken coop door’s PCB is ok? (AD001)

    Ans

    1. Please see the “PCB test video”.

      When you test AD001’s PCB, please turn the light sensor adjuster’s arrow at around 8 o’clock position.

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